✔ HERE'S WHERE YOU CAN FIND All THE ANSWERS!
Everything clear?
✔ Here was the summary of many questions submitted by SECU members from a prior post:
✅ The Q&A will be a test of character for our CEO. It
is Leigh Brady's opportunity to tell the truth, the whole truth, and nothing but
the truth to the 8,000 employees and 3 million members for whom she
works. A leader should be willing to do that.
✓ Being open about rates, service quality, posting information, and the normal tensions around everyday issues would be welcome. A breath of fresh air!
✓ Lets hope our CEO will step up with a straight answer this year to this question: "Please publish the wording of the bylaw amendments approved by the SECU
Board in September, 2025; explain their purpose and intent; and state
if the amendments have been modified or rescinded?" The truth won't hurt, another duck will.
✓ Is
the SECU Board truly going to require a 300,000 member petition and
special meeting for members to suggest resolutions for consideration by
the Board? Does that make sense, or another internal lawyer gone rogue? Can't our CEO think of a better solution?
✓ Then listen carefully to the member privacy answer. Give up our privacy rights and allow SECU to sell our personal financial data to third parties without specific approval, or don't get service? [AI is sure to inflame this issue further!] This is not what SECU members want, nor expect from SECU, is it?.
Governance:
- Why doesn't SECU post a copy of our bylaws on the
website? Most credit unions do. It would help eliminate any
uncertainty.
- Why does the board refuse to nominate more than one candidate for each vacancy? Let the members choose.
- Will our Board commit to remaining a North Carolina credit union and not merge with out of state CUs?
- Will
the Board commit in the bylaws that no director or executive can
receive bonuses, payouts, or other benefits tied to a merger or sale of
SECU?
- Please publish the wording of the bylaw amendments approved by the SECU
Board in September, 2025; explain their purpose and intent; and state
if the amendments have been modified or rescinded?
Communications with the membership:
- To whom are member questions submitted and how do members know all questions are answered?
- Why am I limited to only one question in advance?
Why won't our CEO participate in live interviews with the press? Or hold public member forums?
- Why won't our CEO hold regional open dialogue sessions with members?
- May members attend advisory board meetings to ask questions?
- Your requirement that questions be submitted with a name and address
intimidates members, especially employees. Is this intentional?
Employees/Operations
- Does the Board intend to degrade employee health coverage as they did with retirees?
- When will the "core" computer conversion be completed?
- Is the Board aware of how poor our service has become on call center contacts? Why not?
- Why doesn't the Board publish our monthly financial statements online? Is there a problem?
- Am
I the only person experiencing problems with the new bill pay? Late
payments, dropped items, issued a post-dated check which "bounced"!
Fixed?
- Do you still intend to make risk rated mortgage loans to us?
- How will you handle layoffs caused by AI? How many do you forecast?
- Please do a professional, independent, anonymous employee survey. You need to know.
Resolutions:
- How can a group of SECU members present a resolution to the Board of
Directors for consideration and response? What is the best way for
members to be heard on important issues?
Privacy:
- SECU has recently announced a new “Online Privacy Notice” that is both
invasive and intrusive. If members choose to fully protect their online
privacy by opting out of SECU’s policy, the implication is that SECU
will restrict the members’ rights to basic services, one example, the
mobile app. Is this true?
- How do members opt out of these
discriminatory policies (such as sharing member information with third
parties) and continue to receive the full service which their membership
has always provided?
CEO Loan:
- Would
you please explain the $26.5 million, non-recourse loan granted by the
Board to CEO Leigh Brady, which was reported to the IRS.?"
In Leadership... Character Matters!