As a consumer, as a prudent money manager, as a potential borrower, as a member-owner of SECU,... or simply as an honest, hard working American, who has grown tired of arrogant, bureaucratic secrecy, take time to do this:
👉ASK THE NEW CULTURE, NEW DIRECTION SECU TO SEND YOU A COPY OF ITS' CURRENT RBL LENDING RATES FOR ALL "TIERS" (A, B, C, D, E).👈
One caveat, don't waste any time on the internet - the rates ain't there. And, don't send the email to your branch, or your favorite loan officer, or try the contact center... none of those employees know what the rates are - and "they" won't tell them!
Not sure who "they" are, so guess there is only one choice - or make that eleven; so here are "their" email addresses:
- Chris Ayers, Chair cayers13@hotmail.com
- Alice Garland, VC garland525@gmail.com
- Bob Brinson rsbrinson@gmail.com
- Jo Anne Sanford sanford@sanfordlawoffice.com
- Jennifer Haygood jennhaygood@gmail.com
- Mark Fleming flemingibx@yahoo.com
- McKinley Wooten mwootenjr@yahoo.com
- Mona Moon mmm312506@gmail.com
- Stelfanie Williams stelfanie@charter.net
- Thomas Parrish phdsm2012@gmail.com
- Ben McLawhorn@ benmclawhorn@gmail.com
Ask for a response politely. (After all it is "their" credit union.) If the rates can not be sent to you as a member-owner, ask politely why? Feel free to insert the response you receive as a "Comment" below as part of this post.
Based on my experience, you won't get those tiers..I've asked twice and gotten 🦗🦗🦗🦗🦗🦗🦗🦗
ReplyDeleteThe email for Jo Ann Sanford comes back as not a good address.
ReplyDeleteCorrected.
Delete
ReplyDelete-----------------------------------------
From: pmunns@nc.rr.com
To: "cayers13@hotmail.com", "garland525@gmail.com", "rsbrinson@gmail.com", "jennhaygood@gmail.com", "flemingibx@yahoo.com", "mwootenjr@yahoo.com", "mmm312506@gmail.com", "stelfanie@charter.net", "phdsm2012@gmail.com", "benmclawhorn@gmail.com"
Cc:
Sent: Saturday March 18 2023 12:01:03PM
Subject: Risk Based Lending
Good morning. I don't think I understand your new lending process/philosophy. I checked the web site and see that a new car loan "may be as low as 4.75% then as I scrolled down and read your notation #9.
Are you telling me that I would need to complete an application before the interest rate is determined?
If that is the case, what happens when "someone" decides to change my 4.75 interest rate?? It seems to me that you are wasting my time because if that change increases my interest rate, I will tell you 'no thank you' and leave mad! Very likely to make the loan elsewhere. I would feel tricked, and I would lose all trust with SECU.
If you show the 'lowest loan rates" why are you not showing all the rates and making the credit score ranges and rate tables known to all members?
Surely, I have misunderstood your new risk based (tier-based) lending so would you kindly explain what I am missing and why you have not posted the different rates for lending on the website.?
I look forward to your response addressing my questions/concerns.
Thank you and have a nice day. Patty Munns
Doing what all others do. And the BOD will react like all other BOD - crickets.
DeleteI sure wished Ms. Munns was still around IT. She would get these folks straight!!!
DeleteShe sure would get them and everyone else straight
DeleteAny responses to anyone’s email? I have not received any! I did hear that a standard responses from Member Resolution department is what being sent. No tiers being given and nothing from the board members who received the emails.
ReplyDeleteI got the standard response from Member Resolution. I even emailed them back to ask why they responded and not the BOD that I originally emailed. No response from that email yet.
ReplyDeleteLike employee emails even get a response- nope! Not unless you are sucking up and then it magically gets sent to the entire staff
ReplyDelete