'They' aren't interested in helping people, that's pretty obvious if you've been paying attention. 'They' are interested in 'making a profit'! More for them = Less for you ...
These "new" leaders don't have the time to sit at the dinner table with you and talk about helping people ... 'they' are too busy making money off you to really care ...
Talking with alot of "legacy" Co workers in the area. Thought the ship may get set back on the right course but general consensus now is just to leave SECU and go to a competent employer. If you think the service went down hill before, just wait until all these hopeful holdouts lose hope and there is no one left to help the members
Curious, what would be a competent employer? Most “legacy” employees are too invested to leave and find the same salary, benefits, PTO, Flex Time, WFH option, 401k, etc-to just start over somewhere else, basically at the bottom only to have to work their way up once again-just curious as to where a “legacy”employee would get those same benefits with a different, “better” employer-doesn’t seem promising in too many places
As an employee of over 10 years, I'm so saddened with all of this. I just want everything to go back to "normal". You know like treating everyone equally (goodbye RBL), branches having more help, contact center employees not having to "bid" on their schedules (which is ridiculous!), and a board and President/CEO that actually cared about the membership and employees. I cannot imagine how bad this has hurt the hearts of those who have been with SECU much longer than me. Trust and believe Poor Leigh knows how to fix this but she won't. She has never, ever had the best interest of employees, or the membership, in her sights.
I got lucky with the bidding for cc. But no telling how they are going to do it the second time. And how many people quit bc of the bad schedule, but quite a few.
There is absolutely no reason to get rid of the 4on4off schedule. Everyone loves it? Why get rid of a schedule that employees absolutely love unless you just want them to quit? Shift bidding is a terrible idea and I hate it for the people that have to deal with that BS.
Totally agree! After more than 40 yrs serving SECU members, I am very heartbroken. The NC SECU culture was nurtured for 85 yrs by the finest board members. Now, instead of continuing to make a difference, this board wants to be like other financial institutions. I am not happy with everything that has happened over the past 2+ years, but this SECU Just Asking group gives me hope. I am here for the challenging days ahead. - Charity
Reply to comment @9:04. Again this comment seems to come from someone who feels we “owe” SECU.Most legacy employees at SECU were happy to work at SECU without the additional benefit. Flex Time is nothing but a hardship on branches, but then again not that someone who doesn’t work or has never worked in the branch would know anything about. New PTO hours are for not needed new upper management employees that weee hired. Most legacy employees are probably selling time back and again the hardship the additional time creates for branch flow. Most benefits, except for 401K match would be the same and I would be willing to take a pay cut to work for a company like SECU used to be.
Once upon a time NCSECU had a competitive edge. The remaining 8 and Brady are moving NCSECU to the everyone else brand as quickly as they can. There will soon be NO competitive edge. Tax prep is gone, everything is centralized, decision making has been removed from local branches, Discriminatory lending against young people, females, and race is being implemented across all loan product lines. Return on deposits very low--used to be one of the main attractions, but folks with money won't let it just sit. What is going to keep members using NCSECU in the future? What does Brady think will retain members and get new ones in the future? If the employees who took care of members are gone, and the product line looks just like every other financial institution what will differentiate NCSECU? Past reputation. But that is once upon a time....
SECU - People Helping People?
'They' aren't interested in helping people, that's pretty obvious if you've been paying attention.
ReplyDelete'They' are interested in 'making a profit'!
More for them = Less for you ...
These "new" leaders don't have the time to sit at the dinner table with you and talk about helping people ... 'they' are too busy making money off you to really care ...
ReplyDeleteTalking with alot of "legacy" Co workers in the area. Thought the ship may get set back on the right course but general consensus now is just to leave SECU and go to a competent employer. If you think the service went down hill before, just wait until all these hopeful holdouts lose hope and there is no one left to help the members
ReplyDeleteCurious, what would be a competent employer? Most “legacy” employees are too invested to leave and find the same salary, benefits, PTO, Flex Time, WFH option, 401k, etc-to just start over somewhere else, basically at the bottom only to have to work their way up once again-just curious as to where a “legacy”employee would get those same benefits with a different, “better” employer-doesn’t seem promising in too many places
DeleteAs an employee of over 10 years, I'm so saddened with all of this. I just want everything to go back to "normal". You know like treating everyone equally (goodbye RBL), branches having more help, contact center employees not having to "bid" on their schedules (which is ridiculous!), and a board and President/CEO that actually cared about the membership and employees. I cannot imagine how bad this has hurt the hearts of those who have been with SECU much longer than me. Trust and believe Poor Leigh knows how to fix this but she won't. She has never, ever had the best interest of employees, or the membership, in her sights.
ReplyDeleteI got lucky with the bidding for cc. But no telling how they are going to do it the second time. And how many people quit bc of the bad schedule, but quite a few.
DeleteThere is absolutely no reason to get rid of the 4on4off schedule. Everyone loves it? Why get rid of a schedule that employees absolutely love unless you just want them to quit? Shift bidding is a terrible idea and I hate it for the people that have to deal with that BS.
DeleteTotally agree! After more than 40 yrs serving SECU members, I am very heartbroken. The NC SECU culture was nurtured for 85 yrs by the finest board members. Now, instead of continuing to make a difference, this board wants to be like other financial institutions. I am not happy with everything that has happened over the past 2+ years, but this SECU Just Asking group gives me hope. I am here for the challenging days ahead. - Charity
DeleteReply to comment @9:04. Again this comment seems to come from someone who feels we “owe” SECU.Most legacy employees at SECU were happy to work at SECU without the additional benefit. Flex Time is nothing but a hardship on branches, but then again not that someone who doesn’t work or has never worked in the branch would know anything about. New PTO hours are for not needed new upper management employees that weee hired. Most legacy employees are probably selling time back and again the hardship the additional time creates for branch flow. Most benefits, except for 401K match would be the same and I would be willing to take a pay cut to work for a company like SECU used to be.
ReplyDeleteOnce upon a time NCSECU had a competitive edge. The remaining 8 and Brady are moving NCSECU to the everyone else brand as quickly as they can. There will soon be NO competitive edge. Tax prep is gone, everything is centralized, decision making has been removed from local branches, Discriminatory lending against young people, females, and race is being implemented across all loan product lines. Return on deposits very low--used to be one of the main attractions, but folks with money won't let it just sit. What is going to keep members using NCSECU in the future? What does Brady think will retain members and get new ones in the future? If the employees who took care of members are gone, and the product line looks just like every other financial institution what will differentiate NCSECU? Past reputation. But that is once upon a time....
Delete@6:46 “ I would be willing to take a pay cut to work for a company like SECU used to be”
DeleteRespectfully disagree. We don’t all have the luxury of being able to say that. I love SECU, but not at the expense of providing for my household.