... and move our Credit Union and the meter ... forward!
At the 2023 SECU Annual Meeting last year, the membership sent the 3 incumbent Board members packing. The members said “Enough!”
❋ Mail ballots
are starting to arrive. Remember you can vote
either by mail or online. Vote for Jean Blaine - Susie Ford - Julian Hawes -Kirby Parrish [https://secuforall.com/ ]
❋ Candidate Bios: Included with the mail ballots are the "SECU authorized" bios. To give a fairer view of the member-nominated candidates qualifications, please take a look at what the member-nominated candidates say about themselves [here's the link to the bios].
Last year's member-nominated, member-elected candidates featured long-term, dedicated volunteers.
This year the 4 member-nominated candidates are heavily weighted toward hands-on, in-the-trenches experience and knowledge of the operations and purpose of SECU. Take a look at what they have to say about SECU [here's the link to the video].
But, this election isn't a "resume contest". This is a "put up, or shut up" member vote on the poor financial results at SECU since 2021 under these incumbents. A vote to end non-competitive rates, a vote to end the decline in the quality of service, and a vote to end the erosion in trust by both members and employees in SECU. A vote for a return to basic values and sound financial practices.
❋ Listening to 1,500+ years of experience
- Take a look at this list of SECU leaders
from all across North Carolina - many of whom served you for decades - who support the
member-nominated candidates [here's a link to that list]. They all can't be wrong despite what a
handful of self-selected board members put forth - can they?
❋❋ Click here to vote now! ❋❋
✅ Vote for the member-nominated candidates:
Jean Blaine - Susie Ford - Julian Hawes - Kirby Parrish
Vote "All 4 in '24"!!! ... that's the truth!
facebook.com/secuforall
I think if their decisions cannot stand up to questions, they must not be able to defend them. In the past, employees could enthusiastically explain who SECU was and why there was a difference to anyone. People who heard us wanted to come work for us or join as members because our enthusiasm could not be contained. Now we have all these many levels of elite management and we’re constantly wondering why we are doing what we are doing now.
ReplyDeleteIt feels like we are being asked to sell out to the idea that we have to abandon what made us great for SECU to be sustainable in the long term. I can’t buy into the idea that being more like banks will make us more successful. How does it seem to be working out for us? We can do better. Long term sustainability is not incompatible with doing the right thing and being different from the status quo. I’d argue that being different is a requirement for our success.
4 more in 24.
I am a former employee who left prior years before the Hayes era. The one thing that I learned from being a manager is you need to explain the WHY behind what you do. Every employee should know without a shadow of a doubt, we do this because of we care and you are like family. It was never a marketing ploy or a tag line. It was who we were but it doesn't appear that way now. This board has refused to answer the WHY behind RBL or centralize collections or 3rd party offboarding of services. The question should always be WHAT IS THE MEMBER BENEFIT? If this board can't stand up and answer that simple question - they need to go. Make no mistake, Leigh Brady is doing what the Board tells her. She can recommend but the Board decides. I question their motivation and thought process.
DeleteOn point 100%. Feel exactly the same.
DeleteThose BS meters are usually internally installed ...
ReplyDeleteI like to call mine the Holy Spirit!
* 4 more in 24 *
Amen!
DeleteCan't take three more years of incompetence from these incumbents... look at what has happened lately at secu.. disgrace. "4 more in '24" and "the rest in '25!"
ReplyDelete"..."the rest in '25!""
DeleteThat's right 3 + 4 = 7 ... 4 more to go!
Since Mike lord has left they have removed rule of 85 to new employees, changed rule of 85 to benefit employees less but credit unions pockets more, added RBL to profit off of members (if it was truly just to bring in A paper they should of just lowered rates for everyone). Mortgages are now harder to obtain in the name of selling mortgages outside of the credit union we have removed the ability to help members in need. Taken away most promotions and educational bonuses which takes away opportunities for growth. But thank god we don’t have to wear ties anymore. 😢 I don’t like what I see and am sticking around in the hopes they will see this is wrong most of the changes are ones they have done in the past that they determined weren’t in the members best interest. We use to sell our mortgages this isn’t something new that we haven’t tried. We use to have specialized positions it didn’t work.
ReplyDeleteIt’s been tough watching the downward trajectory. We used to be so special that retention was high, turnover was low, and all members were being served well. We now have many disgruntled employees of the board’s own doing. Stripping away rule if 85, stripping away healthcare for retirees, taking away educational bonuses, outsourcing services, making it easier for wealthy members to obtain mortgages while making it harder on core membership, and profiteering (at a non-profit) using RBL to pay wealthier members higher STC rates all needs to stop. Please vote self-nominated.
DeleteI’m so tired of them acting like RBL benefits our old members more then it did before simply because we have are offering them a lower rate then competitors. I was told by someone the other day that we shouldn’t care because members just take whatever rate they are given. I find it’s terrible that we are taking advantage of members just because they don’t know better when before the goal was to help all members. FOUR MORE IN 24!!!!
ReplyDeleteAmen! secu no longer works for the members and no longer works for the employees. ZWe're now a laughing stock , a hot mess. It shows all around. 4 More 24
ReplyDeleteUp to 90 days collections is coming back to the branch . Not sure of the exact date. Are all the collection department employees going to be sent back to a branch? Active solid collections have the account resolved by 90 days.
ReplyDeleteI really hope you are right
DeleteSame. It needs to be back in the branch. Loans are not charged off until 150+ days. Un-paid car loans are not reposed well beyond 90 days. I’ve done this long enough and understand we are here to help the member. But at the end of the day , either the member will pay or not. You also have to protect SECU. The current dept has been an utter failure to say lightly. The managers should be sent back to branches as well.
DeleteGood. We are much better at contacting members we know personally. Nobody answers unfamiliar phone numbers these days.
DeleteAre the branches prepared and have the resources needed to succeed?
Delete"But at the end of the day , either the member will pay or not. You also have to protect SECU."
DeleteOf course this is true, but if we listen and offer suggestions that they may not have thought of (sometimes you don't know about other options available) to continue paying then it's a win-win, which should be the bottom line goal for everyone ... not 'profits' for the board / CEO to brag about...
Do The Right Thing! ... these are words to live by!
"Are the branches prepared and have the resources needed to succeed?"
DeleteRight, or are they being set up for failure so 'they' can say, 'see the branches weren't no better' ...
The trust ship left port 4 years ago ... with no money gun on board...
Are branches prepared…step back and consider branch leadership has had staffing data published to entire organization for over a year. As Loan Admin continues unchecked as they move responsibilities out of their departments. No accountability. Branches can show the need. LA is not working towards staffing efficiency.
DeleteNo reason for a loan to not be charged off if you’ve never had successful communication w the member. There is no help that can be offered if the member does not do their part. This is where the branch is much better at and have plenty of experienced employees that know of many ways to help the members who are wanting/needing help. To the starting question- no. But the collection dept should be disbanded . The VP for one has no ownership nor accountability over his department. I could go on but to be nice I’ll end it with that.
Delete“Are branches prepared and have the resources?”
DeleteWhen branches lost staff they were told “you don’t need that staff because we’re taking so much workload off you!” Collections was part of that, which takes a significant amount of time. So every time you write ‘oh just give it back to branches’ remember that. They already got 0-60 d with no help, now up to 90? And it’s not just collections. Next time you wonder why it takes so long to be helped in branch…
The branches are not prepared. But the branches are the backbone of this organization and will get it done as always!
Delete@8:32 - I know you will. As always.
DeleteI can’t wait for the branches to take it ALL back and watch the charge offs and delinquency ratios plummet. We know our members. We spend time finding options and not just documenting we attemptedto call. Members aren’t going to call back unless we are different…and work with them. Not a bad thing to hold a hand when it is in the best interest of the member AND SECU! Oh, and it is the right thing to do!!
ReplyDelete