😎 Believe most SECU members will view the surprise, 100% increase as another decline in service; and use unprintable phrases to express their appreciation...
✅ Here's what one member had to say:
"Here’s the letter. No tiers like most other advisors. Just a 100% increase in fees! That alone seems unheard of.
Just had conversation with my NCSECU financial advisor. Tried to justify it
with “increased digital presence, better systems, more dedicated service by
advisors, etc."
Sounds like they are trying to obviously compete with banks, even Fidelity
and Schwab. (Will fail miserably).
They are changing the very things that attracted us to the Credit Union to
begin with.
We hold considerable assets there but are actively researching
alternatives.
Thanks."
✅ Here's the personalized letter dated 1/3/2024 from CUIS (Credit Union Investment Services):