Time to act, before it's too late.
Ms. Katrina Ray, N.C. Administrator of Credit Unions
June 20, 2025
Re: NC Credit Union Division Failure To Protect Credit Union Member Governance Rights
Dear Administrator Ray,
North Carolinians, who are member-owners of state-chartered credit unions under your supervision, are at risk of losing their legal and statutory governance rights. This has become a safety and soundness issue for the 3+ million credit union members who hold over $60 billion in North Carolina credit unions.
As Administrator, you are not unaware of this situation given the extended controversy within our State. I would like, however, to give you a summary of what has occurred, using State Employees' Credit Union, of which I am a member, as the example.
Lets focus on the SECU Annual Meeting: 1) In 2022 (and in all prior years back to 1937) SECU members could speak, offer resolutions and make motions at this business meeting, 2) in 2023 speaking rights by SECU members were restricted and the meeting agenda was altered to eliminate member participation in "new business/old business" discussions, 3) in 2024 the ability of members to speak was eliminated, only non-substantive resolutions were permitted, and the standard business meeting agenda was again curtailed.
In looking to the 2025 SECU Annual Meeting, a written request was submitted for a copy of procedures for SECU members to submit substantive governance resolutions in advance of the meeting for publication and consideration by the SECU membership. No procedures exist. SECU noted that advance resolutions would not be accepted at the Annual Meeting and that such resolutions could be submitted only via a separately called "special meeting" of the membership. This further restriction on SECU member governance rights was a novel invention and of course no policies or procedures for such a "special meeting" exist.
As Administrator, you are given credit for authorizing these eliminations of SECU member governance rights via the bylaw amendments approved by NCCUD on 6/30/2023. The specific amendment you approved was: "... (iii) authorize the
Board to establish upon notice to the membership policies and
procedures governing the order of business, format and conduct of the
annual meeting."
It would appear that the SECU Board has used your general amendment authority as cover to purposefully curtail the legal, statutory governance and ownership rights of SECU members in their credit union. This has created an explicit safety and soundness risk for the future of all North Carolina credit union members.
If as Administrator, you did intend to authorize this abridgement and curtailment of credit union member governance rights; you have created a business entity unique among all insured financial institutions in the U.S. and have authorized governance practices which would be illegal among most public U.S. businesses.
This unparalleled and growing impairment of basic shareholder-rights is being followed carefully by the credit union and banking communities in North Carolina and on the national level.
Would hope you would use your statutory authority to address these issues on behalf of all 3+ million North Carolina credit union members.
Sincerely,
Jim Blaine, SECU
cc: SECU Board of Directors
Excellent letter. And thank you for not allowing the SECU board and senior management to get away with such dishonest behavior.
ReplyDeleteHow is it dishonest? You might not like it, but it’s not a secret. They’re do doing one thing and saying another. All notification procedures are followed.
DeleteAnd, not an excellent letter. Babble that will accomplish absolutely nothing.
3:11 - You don't like what is said on this blog, so why read it and comment? I don't want to hear your opinion, but we have the right to give our opinions, don't we.
DeleteOf course you have a right to give your opinion, but apparently I don’t. Got it.
DeleteJust making a point. You don't like what is said on this blog, and you are exercising your freedom to disagree. Whether or not it's "babble" depends on the audience.
DeleteIt's unimaginable how far SECU has fallen in the last 4 years. Financials rapidly deteriorating, employee morale in the branches at an all time low, lack of leadership by the Board and CEO with no clear direction and doing all possible to stifle member (and staff) voices. Unbelievable and unbelievably sad.
ReplyDeleteMs. Brady has been adamant no layoffs on her watch. Unfortunately when SECU merges, gets absorbed or converts layoffs won't matter much.
"... employee morale in the branches at an all time low..."
Deleteit's through out ... the rot has set in ...
Where is the evidence of this employee morale being at an all time low?
Deleteprobably can't see it/feel it from the ivory tower ...
Delete9:09 as an employee who largely disagrees with the content of this blog, I can absolutely affirm that in the branches in my district this is true. When FAS/MLOs/collections and other departments split from the branches (a move I mostly agreed with, btw) these positions were not filled with additional branch staff despite the work load remaining the same. Collections has slowly worked back into being a branch responsibility (never completely left) but the (experienced) branch staff we lost to the collections department were either not replaced at all or were replaced with someone from the teller line. At my home branch, when I started 6 years ago as a teller, most of our loan officers had 5+ years of experience with SECU, the rest had at least 3. Now we have one LO with 5+, one right at 5, and the rest have been with the company 1-3 years.
DeleteThe career path reduced the number of available promotions. Merits were greatly reduced during Covid (not unreasonable, but when we were not financially impacted the way it was predicted we did not get additional comp). There is talk of merits being suspended or reduced this year. The joke of a compensation study spent several million to tell us we are actually overpaid in the market, citing competitors like Target (?). The quality of back office staff has been declining for years now. Getting help is nearly impossible.
Bottom line. Employees are overworked and feel under paid. SECU is unwilling to pay to *retain* top talent. People work here 3-5 years, top out on promotions, and then go work somewhere else making more money. The slack is then picked up by everyone else.
I truly enjoy working at SECU. Think it's a good company. In my opinion (and reflected by several years of consistent promotions and high scores on evals) I am a good employee that SECU should want to retain. Unless the pay/career path structure change I will probably be forced to look for other employment within the next 3 year because my pay will have topped out. No matter how well I perform there will be no more promotions available.
Employees aren't stupid and they also talk. This is well known among staff. People are burned out and don't feel there is enough upward mobility or flexibility in terms of pay to make working here long term worth it. SECU is going to have to figure this out if it wants to retain "top talent" is it claims to want to do.
"SECU is unwilling to pay to *retain* top talent."
DeleteThey do for the ivory tower group, talent or no talent ...
Maybe the problem is people think they are top talent when they are not.
Delete@10:04 Based on the performance in the Ivory Tower I would wholeheartedly agree.
DeleteThe Governor should step in.
ReplyDeleteThe legislature is a better route to go. Whats with h187?
DeleteLegislature is a better place to go for what? If the regulator isn’t concerned about a safety and soundness issue, why would they be?
Delete