... a look-alike bank?
A Kodak Moment for a Blockbuster Strategy? "Credit Unions on the High Road to...?"
✅ What is Strategy?
- "Competitive strategy is about being different. It means choosing a different set of activities to deliver a unique mix of value."
- "A company can outperform rivals only if it can establish a difference that it can preserve. It must deliver greater value to customers or create comparable value at a lower cost, or do both."
- "Choosing to compete in one way and not another makes organizational priorities clear. Companies that try to be all things to all customers risk confusion in the trenches as employees attempt to make day-to-day operating decisions without a clear framework."
- "The strategic agenda demands discipline and continuity; its enemies are distraction and compromise."
If you change the word "company" to "credit union" and the word "customer" to "member", you will see that creating a unicorn at SECU - and at all credit unions - is not only necessary, but is in fact a requirement to survive.
Seeking to be "industry standard" at SECU is a sure formula for failure - as it would be for any business. Yet the SECU Executive Leadership Team (The "ELT") doesn't appear to understand how to create a unique business strategy, nor the importance and necessity of doing so. Marching from distinguished to indistinguishable, that's called "industry standard".
Read the SECU Strategic Plan [here]
That old saying "There is a Difference" at SECU was clear to the member-owners in the past - and key to the financial success of SECU. The ELT and Board don't appear to understand that ...
... if "There Is No Difference!" there is no strategy... and perhaps no purpose..
"The ELT and Board don't appear to understand that ..."
ReplyDeleteThey choose to ignore it ... we have have choices to make in life, everyday ...
You also can't work 35 years at SECU and not have at least a little bit of that philosophy rub off ...
members are just cannon fodder at this point ...
ReplyDeleteCan you post a strategic plan from when you were CEO so we can compare fairly?
Are we still into "Diversity, Equity, and Inclusion (DEI)"?
Delete121:11pm Wouldn't it be more logical to compare results? Say pre-2021 to post-2021? Could actually compare facts - operating costs, delinquency, chargeoffs, savings rates, member participation.
ReplyDeleteReadily admit you had a winner in "most profitable year ever"!
No. We don’t know what your own benchmarks were so no it would not be “more logical” to compare only results.
Delete4:52 pm Sounds a bit silly . Actual results were better than current benchmarks... and current results.
DeleteKind of a weak dodge.
@ 4:52pm. Why wouldn't it be logical to compare only results? That is precisely what we should be comparing. This sounds like someone who has difficulty taking responsibility and acknowledging accountability. News flash...the minority few who still think the last three years have been anything but a disaster, are the same ones who are primarily responsible for where we are now. Everyone else is looking away in embarrassment, shame and dismay.
DeleteThe model is shifting and the economy is different. you can compare results, but unless you really dig in, comparisons aren't that meaningful. and, goals are important as you need to gauge performance vs. expectations. also helpful to benchmark performance vs. others. So compare away, but it's not hard to show what you want it to show if you don't do it right and understand the difference.
Delete9:17 am "Bullish"!
Deletehow bout we look before Gym and after Gym ... that should be the story ...
ReplyDeleteLeigh is on record wanting employees to quit. Sorry for the longer wait times or disgruntled employees; grace is needed.
ReplyDeleteWhere did you hear that
DeleteIn her hiring freeze email, she said she hoped the human capital issue would take care of itself as people left.
Deletemaybe she should set the example ...
Delete@10:27am what human capital issue? All the staff that help me at my towns branch are excellent!
DeleteInteresting. I just read her email again. No mention of “human capital taking care of itself”. Care to elaborate further?
Delete8:27, human capital issue is the over-staffing issue caused by getting out of the horrible LGFCU contract.
ReplyDelete