Friday, June 23, 2023

SECU New Culture/New Direction - A Growing Question Of Trust , Part 1

https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhaXnj1kx301_OCwdjzzBeZGqZPbHYGWwGTjKVJLzMJ7_mKmi9Agtsb31OMLX7smPa_M3NYMh3PnKVe7s5HBHsvjQoqeXIxXm0RgjQZCxCbKf57-HQuRRvDIGfxJeVJZv7_M4oSp35wmqI/s1600/pants_on_fire.jpg The SECU membership - the owners of SECU and staff - appear bewildered by revelations of the wide array of missteps, unforced errors, and misinformation flowing out of the credit union. All members agree that "the exposure" is harmful to staff morale, member support, and the overall reputation of SECU. The current leadership seems to believe it is inappropriate to talk about the "problems" - be quiet and this will all blow over.  

Unfortunately, problems like misinformation don't cure themselves, when the absence of forthrightness starts at the top. Let me give you an example with commercial lending at SECU - which, by the way, was one of the 6 good faith inquiries made in the resolution at last year's Annual Membership meeting.

Here's what the SECU Board said to members and staff about business/commercial services at SECU:


Is SECU pursuing commercial lending?
"1) Board members have formally discussed and expressed great interest in a modest business services offering for many years. SECU members from around the state, engaged in small business enterprises, continue to articulate a demand for small business services, particularly in rural areas with fewer and fewer alternative banking options. 2) We are continuing to evaluate how SECU could meet this specific need but have no interest in the mainstream commercial lending or deposit services currently serviced by banks."

1) Absolutely true. The issue of business/commercial services has been discussed for decades by many different SECU Boards and been found to be not in the best interest of the overall membership. That decision does not appear to have harmed the membership in anyway, nor impaired the growth and financial soundness of SECU over the last 85 years. 

2) Take a look below and you decide if the #2 statement is true.  

Since past SECU Boards had researched and rejected the issue of commercial lending at SECU, if you review past financial reports; you won't find any loans or investments for commercial purposes on the SECU financial statements. None, nada, not a one!

Until last year, here take a look [link to full report (pg 22) at SECU website]:

 

✅ At June 30, 2021 just prior to the arrival of the "New/New" at SECU, there were no "commercial mortgage backed securities" at SECU. A year later at 6/30/2022 , SECU had $1,605,789,371 - that's billion folks - in investments in commercial loans all around the U.S. 

✅ $1.6 billion of SECU member deposits invested outside of North Carolina. Not exactly helping small businesses, ("and widows and orphans") in rural North Carolina - right?

✅ Does $1.6 billion invested in out-of-state commercial loans meet the definition of we "have no interest in the mainstream commercial lending" (see Board statement above). Most folks would say no.

✅ Did I mention that the selection and management of these commercial investments (and other investments for a total of @ $5 billion) was "outsourced" from SECU to an investment firm called ALM First ? Where have you heard that name before? Who has been recently appointed to their "advisory board"

 

Board of Directors Group Image

                                      ... simply incredible.

 ... 😒 have a great weekend.

 

 

 

 

 


83 comments:

  1. Replies
    1. You were nice about it. I was thinking more like SOB. 😡 Just keeps getting worse. Come on membership - be our voices! Get rid of all the cancers destroying YOUR credit union. The employees cannot speak up - our hands are tied. All we can do is sit in shame as we watch the building burn . WE (employees) didn't start that fire. THEY (Haze, BOD, Brady, and friends) did.

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  2. https://www.almfirst.com/alm-first-boards/

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  3. So Hayes' corruption of everything he touches continues. Best wrecking ball this board could find...and he's been teaching Leigh how to continue this boards policies

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  4. bewildered, yes....why is this board behaving with such contempt for all of us members?

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  5. Thank you for continuing to speak Truth to Power. They can't hide under a rock forever. Let's get them out in the daylight. This Board has to go.

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  6. That's 2022's numbers - SECU Fiscal year end June 30, 2023.

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    Replies
    1. That’s the scary part… to be continued!

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  7. Even after all this information about Hayes' background, backed up by credible sources, is published for all members and employees to see, Hayes is still working at NCSECU? The BOD didn't ask him to leave the premises immediately? I am bewildered. What are they thinking? Has anyone heard anything?

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  8. SMH…you can’t make this stuff up!

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  9. After reading through all the corruption from the BOD level, Hayes, and the unbridled over-spending from Bomba and his cohorts, it’s clear the problems are fully systemic. Brady has a shot at righting the wrongs, but only if she stands against the current BOD. Oh, and the joke they call a Culture team is another over-spend attempt at justifying their putrid ethical and financial decisions, and has nothing to do with the culture at large. The bullying attempt to get people to “fail in line” has a tone that can only be characterized as toxic.

    With the top being so bad, there’s just no way it’ll not affect the rest of the credit union. And yet here we are folks…time to clean house and get our ties back.

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    Replies
    1. The Culture Club is nothing but bully’s trying bend minds at the same time lining their pockets with high salaries and fake awards. It should be called the Office of Propaganda not Culture.

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    2. Culture got worse once we got a culture department

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    3. Yeah, the only one "believing" the propaganda are those close to or inside the inner circle.

      The irony, huh 7:01? I see it every damn day.

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  10. Isn't COMMERCIAL mortgage backed securities about the dumbest thing to invest in now? I don't know. I don't have a finance degree, but I can see that commercial real estate is tanking and doesn't appear to have any bright spot coming up.

    Also, again, not in finance, but even I knew that the fed would raise interest rates and that we were looking at a potential recession. This is the time to choose to hire 1,100 people and "fix" everything all at once?

    Hayes-Brady are really blaming the fed?

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    Replies
    1. And the board is buying it hook, line and sinker?

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  11. Did Hayes and board of directors get some kind of kickback from this ? And anybody Hayes brought in should be fired immediately!!!! To much corruption

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  12. so let's see how can I say "the BOD said a BALD FACE LIE" politely ....
    .... I'll get back to you ....

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  13. Is a position on ALM First's advisory board paid?

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    Replies
    1. Jim you didn't do all your homework. ALM First also was an investment advisor to WESCORP~ as you say "connect the dots."

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  14. Yes. Question for this board:
    Why, after his past has been made public, is Jim Hayes allowed in the building? Why is he still working at NCSECU? You might have been ignorant when you hired him, but now you know. Why is Jim Hayes still at NCSECU?

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  15. Leigh you can earn back so much trust if you'll start to clean house and get rid of these toxic execs that so badly damaged SECU. You know who needs to go, if you don't want to fire them, then take a page out of Gym Hayes' playbook and marginalize them so they will resign. Here's a list to start with, Bomba, Emma, mama Mia, Bridget (fire her before she fires all the employees that she baited to pull up the robbers member profile) and HR Block.

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    Replies
    1. Is the Bridget thing true?

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    2. Don't hold your breath on that first statement, you will turn as purple as the duck.

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    3. Can we add Jonathan Dallaire, Sonia Beach, and Ranea Sanders to this list while we’re at it?

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    4. Bridget is a self loving, far leftist, narcissist that talks down to everyone as if she is superiorly educated to everyone in the room and they don’t understand anything. The pretend “Ivy League” attorney, activist type. Wish she was preaching on a Ted Talk. In conversations with her she is so disconnected and out of touch with day to day operations and branches. She is dangerous and someone that people don’t bring up a lot.

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    5. @7:00 You can add all the Hayes Brady new hires to the list. They're all the same. Two years of bullying and harassing SECU's employees, trying to force them out of their credit union careers. And 35 year SECU veteran Brady allowed it all to happen as COO. She did have a choice, she did have the Board's support. She chose them & herself over all those who worked beside her for so many years as the credit union was growing. Her actions make for a hard hill to climb.

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    6. @8:32 I heard Sonia “the Beach” got hired cause she knew Brady’s sister and was unemployed previously due to being dropped like deadweight post the BBT merger. Not exactly “top talent” now is it?

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    7. It is such a shame where these people have taken our credit union. The Love of Money really is the root of all evil and those roots have been spreading from the Board all through this Administration. This is not the SECU I joined many years ago.

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    8. @8:46 and then Sonia hired an SVP also from BBT/Truist and he has zero employees reporting to him. See how this works?

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    9. Do you all remember the Lead Managers meeting and having all these new hires running the tables telling legacy employees how to do things and all of them having high level positions and raising their hands like Nazis to quiet the room.

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    10. @9:45 and Sonia was given exactly what position by Ms Brady?

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    11. Nepotism is running rampant. New/new culture.

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    12. 10:31 Sonia is the AEVP of Deposits and Operations

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    13. Oh Ms Brady and you think you will garner support, forget any respect from the staff with this type of leadership? We're on to you and your part played trying to sink this ship over the past three years. Problem is the way you have treated and allowed others to treat the legacy staff, when it starts sinking no one will be around to throw you a life preserver.

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    14. So Sonia has already been promoted from SVP to AEVP in record time. Interesting!

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    15. Nothing new or interesting in that promotion. It's the new/new norm now. Would have been interesting only if she DIDN'T get promoted.

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  16. Excerpt from Email:
    Jim-
    I have always had problems with the California style of commercial lending. CA. tends to believe their press that they are the Golden State. Their properties are generally overpriced. I had seen a lot of crazy stuff out of CA. in the late 1990s and early 2000. The arrogance of CA is interesting. If you are participating in loans from primarily CA origination, you are participating in a dangerous concentration risk. The real estate in California is collapsing. Watch the losses increase on loans from them.

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    Replies
    1. "All investing is subject to risk, including the possible loss of the money you invest."

      of course the board knows this...

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    2. yes,but this Board is dabbling in investments they know nothing about, encouraged by a proven fool in money management.

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    3. @ 6:42 What This Board has forgotten is This IS NOT THEIR MONEY they are risking.

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    4. https://amp.cnn.com/cnn/2023/06/06/business/san-francisco-hotels-loan/index.html

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    5. Oh @8:36. this board wouldn't invest THEIR money that way... this is like going to Las Vegas and being able to blow all the cash you wanted, well just because! it's not yours. and Hayes got a seat on the advisory board! woohooo

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  17. Serious question: Is the "Unrealized Losses" for US Treasury securities - what contributed significantly to SVB's failure?

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    Replies
    1. Silicon Valley Bank, a division of First Citizens Bank, is open for business .... and my guess would be that all the SVB managers received their full pay... maybe this is what Failing Forward is ...

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    2. Yes that’s correct. As interest rates increase bond prices falls to make up for the fact you can purchase a higher yielding bond. If you hold these bonds to maturity you still redeem them for face value. You run into an issue when you have to sell before maturity on the open market to meet withdrawals and other expenses. This is what happened to SVB.

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  18. "Truth is the existential threat they really fear. It is like sunlight to a vampire." TN Editor

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  19. This Board has allowed Jim Hayes to make complete fools of them all. Betting we still don't know everything, but we will know more after June 30 report. Start looking for a rock to climb under folks, if This Board has not been embarrassed yet, it's coming. All that California dreamin is turning into This Board's nightmare.

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  20. San Francisco Office Vacancy Rates Rise To Nearly 30% In First Quarter 2023

    Tech company layoffs, unneeded extra space cited as main reason for rise

    By Evan Symon, March 28, 2023 3:04 pm

    The office vacancy rate for San Francisco rose to 29.4% during the first quarter of 2023 according to a new study on Tuesday, with the continued pullout of tech firms due to massive downsizing cited as the main reason.

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  21. A few years back, a squirrel got into the exhaust over my kitchen stove.

    After I locked up the dog, I called animal control; they told me two things to do.

    ASAP - find a way to get it out of the house, or you will experience a lot of damage.

    Great, I knew that, but the second suggestion was gold and I never forgot it.

    Don’t assume there is only one.

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  22. Washington Real Estate Market: Will it Crash in 2023?
    - By Bob Brown

    The Washington real estate market is experiencing a major shift. The median sale price decreased by 5.4% in May 2023 year-on-year, and the number of homes sold dropped by 32.1%. New buyers are starting to enter the market as mortgage rates are stabilizing, currently at 6.79%.

    The Washington housing market is warming up, yet risks exist with potential interest rate hikes and a housing market recession.

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  23. Economists are growing concerned about the $20 trillion commercial real estate (CRE) industry.

    After decades of thriving growth bolstered by low interest rates and easy credit, commercial real estate has hit a wall.

    Office and retail property valuations have been falling since the pandemic brought about lower occupancy rates and changes in where people work and how they shop. The Fed’s efforts to fight inflation by raising interest rates have also hurt the credit-dependent industry.

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    Replies
    1. Economists might be concerned, but the "insiders" aren't ... they'll just take their cut and move on ...

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  24. They finish their little study on the jobs and $800 so people get a raise some less than $100

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    Replies
    1. Yeah, finished for branch/MSS staff, 'on pause' for branch leadership and ALL operations employees.

      Didn't they say they'd be finished with this study in January? Unbelievable...

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    2. They study they outsourced more than a year ago, right?

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  25. we have a house build with cards .... guess what is gonna happen (I'll give you 3 guess')

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  26. Here today gone tomorrow

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    Replies
    1. exactly and we ain't "Too Big to Fail" .... we would just get absorbed by who knows... maybe Andrews Federal Credit Union?

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  27. So Hayes personally sought to invest $1.6B on CRE investments? Wouldn’t this be the first time in the history of SECU to invest in CRE backed securities?????

    The arrogance. Then again that’s what you expect from a DRIFTWOOD serial CEO

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  28. So, post pandemic, in the era of remote work and empty offices, who decided commercial real estate was a good investment? With news articles across the board addressing the question of what companies would do with all that unused space? With a former CFO who presided over the downfall of Wescorp due to the very same kind of idiocy? Any person with an iota of sense knew the long run of low rates was coming to an end.

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    Replies
    1. We are surrounded by Idiots who don't have any idea how to run a credit union. But they continue to ruin it with all their underhanded dealings.

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  29. I am so grateful previous Administrations prior to 2021 managed SECU in the proper way a credit union should be ran. Our credit union was built strong all those years. As I read these comments each evening, I realize how close we have come to losing everything SECU has been to so many North Carolinians. Our credit union was established for us working people, not the money and power hungry bunch we have running it now. I just want to thank Mr Blaine and the SECU employees who are standing against the Board and the Leaders who have done so much harm and are seeking gain only for themselves. We can't trust them, but we do trust all of you. This credit union means so much to all of my family and we will be ready to do whatever we need to do in October to help take our credit union back. Do not give up this fight.




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  30. Still on the rant about archaic systems and what didn’t work. This was 7 days ago

    Find - Raleigh Kiwanis Club Jim Hayes in YouTube - June 16, 2023

    ReplyDelete
    Replies
    1. Alice Garland is a long term problem for North Carolina. Ask around. If she is next chair at SECU close your sccount.

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    2. Oh Alice dear, you really have to go for making so many mistakes and telling so many lies about our credit union. The amazing thing is you make it look so effortless. Don't be counting on that chair position.

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    3. Made it through the Kiwanis clip of Alice and Jim praising one another with just minimal nausea. What did that plug from Jim for your chair position cost us Alice? What is not understood about resignation? Why is he being allowed by this Board to continue this farce? Sorry dumb question, This Board doesn't give a d**n about SECU.

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    4. Highlights from Alice’s speech:

      Jim Hayes has been successful in every place he has been in. When he came to SECU, he jumped right in and he got going and the board has been pleased with the progress that has been made. The staff and member reaction to the changes that Hayes has been putting in place has been very positive. SECU has slightly more than 50 billion in assets. We have been around for a long time and we have been pretty successful.

      Yep.
      Jim Hayes has been successful in every place he has been in. He charged 6.5 million to come to SECU. If that doesn’t spell success, not sure what does.

      When he came to SECU, he jumped right in and he got going and the board has been pleased with the progress that has been made. Totally got going. SECU lost 3 billion in 20 months and the board has been pleased. No wonder the board sent the long and arrogant and defiant email in unity supporting him. (Well he did throw the board under the bus and make them look stupid with his resignation - but that’s a story for another day.)

      The staff and member reaction to the changes that Hayes has been putting in place has been very positive. Totally why all staff and members are venting here anonymously. (Hope MamaMia won’t school me about the difference between being anonymous and confidential.)

      SECU has slightly more than 50 billion in assets. SECU did lose slightly more than 2 billion in assets in just 20 months. Reason why the assets are only slightly more than 50 billion now.

      We have been around for a long time and we have been pretty successful. Can’t say we “are” pretty successful while losing in billions, can we? Therefore the need to keep falling back on all the achievements made by the “past” board, staff and members despite the disdain for them. If the board keeps going in the speed and rate of how things are being done currently, we won’t be around for a long time and we won’t be even “slightly” successful leave alone pretty.

      Must be nice to live as Alice in wonderland. A hazy wonderland. The board does live in a totally different dimension. Reason why we need the board to be replaced with normal earthlings like us.

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    5. You think it can’t get worse and then the fool is allowed to speak at the Kiwanis Club. Alice arranged that fiasco for sure. One lie repeated endlessly never becomes true. It is still a lie and everyone of those eleven men and women know it beyond doubt.

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    6. As a Board member, Alice should only want a positive tone spoken in front of K Club… yet he rambles about all these ‘system limitations’. Painful to watch. Embarrassing. He’s on the way out and he’s taking pot shots.

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    7. @7:31 am

      He started out his (in) famous speech with THIS credit union, YOUR credit union. NOT our credit union.

      Alice in hazy wonderland, so much for paying him 6.5 million to come over, giving him the overpaid CEO position for a lousy job, letting him lose 3 billion, creating chaos, let him go on selfie trips around the state on SECU's dime, first class plane rides, Sanderling resort retreats, etc.

      Gotcha. He must be seething and hopping mad that he got caught before he could amass more and now has to cut and run with his tail between his legs.

      And it all started with Mr.Blaine showing up in the annual meeting last year. What a pity! It's all on you Mr Blaine. To top it you started this blog to educate, expose these guys and make everyone aware of what's going on. No wonder the Brady bunch and Bombastica's crew is mad at you. Smoke out of ears mad.

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    8. But why one unforced error after another? How smug and self-satisfied this board is. They are mad because now members know how badly this board and this board's hires and policies are hurting members. It's 11 people who are responsible. Hayes and Brady work FOR this board. The blog only reports what's going on...

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  31. Oh please Why doesn’t this board get this man out of North Carolina fast! He sounds like an idiot running around talking about stuff he doesn’t understand! It’s embarrassing for the credit union.

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    Replies
    1. Was it 12 or 16 systems he said employees had to open to see a savings or checking account at the credit union? I'm just the average Joe Member and I know better than that. Liar!

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    2. Yes, he is a liar. His ethical standards are nonexistent, investing in commercial backed securities after bringing Wescorp down by investing in those very instruments. Making those investments at this time, when we all can see commercial real estate isn't doing well. Making those investments through ALM. Using SECU's members money so he can be appointed to the ALM Advisory Board. How can this board approve of such despicable, self-interested behavior? Why is this board still allowing him to speak for our credit union? Why is he still at NCSECU? It's a disgrace. This board HIRED Jim Hayes. He has resigned. Tell him to go on to DC. Don't let him speak for NCSECU any more.

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    3. This Board is as crooked as Hayes is, no other explanation needed. Remove them from decision making at NCSECU before it is too late for your members.

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    4. These Board members really need to come clean with the credit union members and their employees. North Carolina is their home and right now This Board 's popularity is tanking along with Hayes and Brady's. There is not enough money out there for me to ruin my reputation all over the state. This all is actually quite sad to see them sell out their members this way.

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  32. Some one said this Board had changed the philosophy of SECU to "Some people helping some people." This Board has also edited the vision statement with Ms. Brady. It is now "Send us your mama to cosign your loan."

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  33. @ 11:44 Alice needs to stick to appearing in comedy shows. If she had been making that speech before a jury, she would have been convicted for all those lies. Can't have these dishonest people making decisions with our money down at the credit union. Vote this one out!

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  34. Don’t trust Leigh Brady one bit.
    1. Be onboard or take the walk
    2. During one web ex someone mentioned about branch being short staffed and her comment was to have that branch call her
    Let me inform you Leigh Brady that we went from 9 Lo’s to 2. I see an average of 10 mbr’s a day, not to mention about the 15 phone messages I have to respond to and let’s not forget the e-mail messages.
    You don’t feel bad taking a day off since you don’t leave your branch short handed. I hate Flex Time since it puts more burden on a branch.
    Now you all want to have web ex’s during lunch hours.
    None of you have any clue about branch flow and member service.
    I’m sure non of all these new exec hires are overpaid for what they do. What does your SVP of business lending do? I’m sure he is underpaid and overworked along with all these other made up positions you all have created. Excuse us working folk that make the credit union what it is for being over paid. If you all had to run the branches the doors would have to close since none of you have a clue on how to run a branch or what SECU is about and what it is to help our members.
    I have always been proud to work for SECU, but you all have taken that from us. The special treatment you all get is not acceptable. You all have ruined something good, being able to help our members was so rewarding.
    I would always say we are the best in town, so much for that. Don’t send us you momma anymore.
    The best thing all of you could do for SECU is leave. Don’t worry, you won’t be missed.

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  35. Leigh Brady has never worked a teller line(could she balance her drawer) or done anything in a branch. She has zero empathy for members and certainly no understanding for the financial difficulties of members.
    The same things can be said about this board when it comes to empathy and understanding. Hayes, Brady, the bank hires and the board are in an endless feedback loop. There is no Members voice in it anywhere. Members be d-----,full speed ahead with the new/new.

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